Whatsapp Rolls Out its First Digital Payment Feature In India

Whatsapp Rolls Out its First Digital Payment Feature In India

Whatsapp Payments feature is rolling out in India based on India’s UPI (Unified Payments Interface) for selected Android smartphones and iPhones. The long-anticipated feature will work as a digital payment service, allowing users to receive and send money through Whatsapp messenger.

The feature already has a huge user base in the country due to the app’s whacking popularity. As the payment feature is based on UPI, it will transfer money straight to bank accounts, eradicating the need for mobile wallets or other digital financial instruments.

The Facebook-owned company hasn’t yet uploaded the FAQ page for the payment service but only privacy and ‘Terms and Condition’ policy pages.

So, if you’re wondering how to get Whatsapp Features and use it, this might help you:

How to get the feature

Firstly, the Whatsapp Feature is only available to selected users in India. If you are one of those lucky users then to activate the feature on your device you need to get the latest version of Whatsapp on your smartphone.  After that, just open a random Whatsapp chat and look for the ‘Payments’ sub-head under ‘Settings.’

If you see the payments option, then congratulations you have access to Whatsapp Payments and if you don’t see such an option, turn off your phone and wait.

How to get started with the UPI-based payment feature

To send or receive money, you first need to add your account to Whatsapp. And here’s how you would do it:

  1. Inside Whatsapp, Go to the ‘Payments’ option in the ‘Settings’.
  2. You will see an ‘Add account’ sub-head. Tap and select the ‘Add New Account’
  3. Thoroughly read the terms and select ‘Accept and Continue’ if you agree.
  4. Select ‘Verify via SMS’ and send an SMS to start the linking process.
  5. Next, you will select the bank whose account you want to add to the payment service.
  6. The account or accounts from that bank which is linked to the phone number that you sent the SMS from, will be then presented to you.
  7. When all the steps are completed you will see a ‘UPI Setup Complete’

If you want to add more accounts from different banks, you can repeat the above-mentioned steps. You can also choose one of the accounts as your primary account.

How to send money through Whatsapp Payments

You can only get the payment feature working if the person you want to send money has added his/her account on Whatsapp. You can also send money to individual members in a Whatsapp group. The payment service is peer-to-peer and therefore won’t enable you to send money to verified business accounts.

You can send money to someone using the following simple guide:

  1. Open the Whatsapp chat of the contact you want to send money to.
  2. Tap the ‘Attach’ option for Android and ‘Plus’ for iOS.
  3. Tap the ‘Payment’ option and enter the amount of money you want to send and the bank account you want to use for sending money. You can also attach a text note with the payment.
  4. Enter the UPI PIN of your bank account to authorize the payment.
  5. Once the payment is completed, the amount of money sent and the added text note (if any) will appear as the message in the chat.
  6. If you want to send money to another account just tap on the bank account and a list of bank accounts will appear from where you can select the one you want to use.

Whatsapp will keep a record of your transactions in the form of a log, which you can see anytime by going to Settings> Payments> View History.

This is Whatsapp’s first step into the digital Payment front, which currently is dominated by Paytm in India.

Whatsapp has not yet announced the new feature officially.

Whatsapp Payments is currently kept in beta mode which means that only selected users from its more than 200 million userbase can access it.

Other digital payment services in the country include Paytm’s Inbox, Google’s Tez and numerous other payment services managed by banks.

Also Read: WhatsApp announces “Live Location Sharing” feature

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